TECHNICAL QUESTIONS
I'm an AOL user and always get blank emails from you. How come?
We would suggest upgrading to the latest version of AOL (9.0+) - older versions of AOL occasionally reject emails containing HTML formatting (the type of formatting we use to include pictures, colors, etc. in our newsletters)
What's the difference between subscribing to your mailing list and becoming a Laura365 Member?
Anyone can subscribe to the free Laura Ingraham mailing list to receive email updates about the site. Just type your email address in the SUBSCRIBE field on the homepage and you'll be placed on our mailing list. Of course, you can unsubscribe anytime.
Simply signing up for the free newsletter does NOT make you a Laura365 Member or provide access to Members Only areas of the web site.
To access Laura365 Member areas of Laura Ingraham you need to purchase a Laura365 Membership by visiting the Laura Ingraham store. You can get more information on Laura365 Member benefits by clicking here: Read more about Laura365 Members Benefits
I've already paid for my Laura365 Membership. Why do I have to log in to Laura Ingraham everytime I want to use it?
Logging into Laura Ingraham is important - it protects others from being able to access your account with us. Your account holds private and personal information and we want to make sure that it is as secure as possible.
How do I listen to Laura online?
You need to be a Laura365 Member to listen. Laura's Streaming content is accessible on the Laura Ingraham home page.
We support streaming media in both Real and Windows Media formats.
You can download Real Player or Windows Media Player for FREE here:
Download the FREE Real Player here: Real Player
Download the FREE Windows Media Player here: Windows Media Player
Can I download audio or video of Laura's shows to my computer?
The Laura Ingraham Show is available commercial free to download as an MP3 file to your computer.
There are no video downloads available.
How do I know that it's safe to use my credit card online with Laura Ingraham?
Your security is VERY important to us.
Laura Ingraham uses the latest 128-bit secure encryption to process all our orders - you can confirm this anytime by clicking on the Verisign icon on the bottom right of our homepage.
This will confirm that your order will be secure and that it will be protected against disclosure to third parties.
If your browser says that you are not obtaining a secure connection to Laura Ingraham, you may be using an old browser program that works only on 64-bit encryption. You also may be using a browser that is not supported by Laura Ingraham - at the moment, we do not support Netscape, Opera, Safari or Mozilla.
It is highly recommended that you use Internet Explorer to ensure a secure, safe and compatible transaction.
How do I check the status of my order on Laura Ingraham?
Laura Ingraham customers can check their order status by clicking on the MY ACCOUNT section on the upper right hand side of the homepage. There you can simply click on ORDER STATUS and find out what's happening with your order.
Please note that you will have to log into the site with your email address and password before you may access your ordering information. This is done to protect your security and privacy.
The merchandise I ordered from you is still listed as "pending". What does this mean?
Pending just means we are taking care of processing, coordinating, packing and shipping your order so that it can be sent to you as quickly as possible.
Please note that personalized books are special and do take a little extra time (2-4 weeks generally) to be processed. If you ordered a group of items that include a personalized book or items that are currently out of stock, your order may be delayed until we can ship the whole batch to you. (Of course, you can control your shipping preferences as part of the checkout process and ship items individually or as they become available.)
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It isn't going to make any difference, except maybe [to] the mood that people are in. The fact is that once we pass it in the House, it's going to be the law of the land.
